IT Department – who are we?
IT Support company based in Romford, our IT specialists at IT Department deliver expert, fast, and reliable IT Support services tailored to your business requirements. Services include Fully Managed IT Support, Remote IT Support and IT Consultancy. With over ten years of experience in IT Support, we are dedicated to supporting small and medium-sized UK businesses across London and Essex.
Proactive IT Services
We’re not happy just keeping things ticking over; we use our IT expertise to help businesses improve their efficiency, introduce new ways of working, enable smoother team collaboration and save you time and money. Each of our clients has a dedicated account manager that works with them to understand their business, its current IT setup, and its goals.
The business world moves fast, and it moves even faster in London. That’s why we make sure to deal with every IT support query as quickly as possible. Last year, our average time to resolve an IT issue was less than 15 minutes!
Experienced In A Variety Of Business Technologies
Microsoft Office 365, Microsoft Modern Workplace, Microsoft 365, Microsoft Voice, Microsoft Teams, Microsoft Enterprise Mobility EM+S, Cisco Meraki, Sophos, Amazon AWS. These are just some of the technology solutions we’ve implemented to help businesses across London to make the most of their IT.
Today, your internet speed dictates how fast you can do business. We can help install leased lines, set up routers, cabling, wireless hotspots, and anything else required to ensure your staff stays connected.
Remote Work Support
Many companies in London use freelancers or have members of staff working remotely. We help them do this securely and efficiently; with solutions like corporate VPNs, VoIP communications, virtual desktops, and cloud computing, we help your remote workers stay connected with their team and make the transition between working in the office and working at home more seamless.
Flexible, Scalable, and Reliable IT Support and Services
We offer the most reliable IT support service in London; all of our contracts are flexible and scalable so that they can grow with your business.
Remote and On-Premises IT Support
You can access some of the most knowledgeable and skilled IT professionals by partnering with us. We can assure you that IT-related issues requiring immediate attention are dealt with quickly and effectively by our engineers 24/7/365.
We have a helpdesk staffed by support technicians who can assist remotely and on-premises engineers who can travel across the city to perform hardware installations, repairs, and site visits.