Your Business Challenges Solved with IT
Boost Revenue, Improve Efficiency, Reduce Risk
Fundamentally, IT systems must not crash, and must not embarrass the business.
Your IT infrastructure may get the fundamentals right, but does it optimise business processes and help to grow and expand the business?
IT may already be supporting the business – everyone uses it to work every day – but that doesn’t mean you shouldn’t expect it to do more.
IT should enable your business to be manoeuvrable, adapt to changing conditions, deal with market disruptions, and get ahead of competitors.
You need IT to do more than get the fundamentals right
With the right systems in place productivity of staff will be improved and business processes optimised – resulting in smoother operations and more efficient functioning.
By making use of new technology, businesses can extract more value from their customers and make it easier to acquire new ones.
Technology should also ensure your business has maximum continuity, continuing to operate in disaster and crisis situations.
Technology that contributes to growth
Technology should enable your business to gain a greater share of the market as you tap into new revenue streams and increase sales volume from existing ones.
The right technology solutions can give you more visibility over your new business pipeline and the interactions prospects have with your brand. With this information they can be targeted more effectively, receiving tailored communications at exactly the right times.
Customers and prospects can be segmented according to their individual needs, and each segment can be targeted with the most relevant value proposition.
Instead of typing and sending emails to customers and prospects manually, communication can be automated – whilst still appearing unique and tailored. Based on your segmentation and the target’s actions – different messaged can be relayed.
Businesses who don’t use technology to boost revenue generating activities have to work much harder for the same results and are always playing catch-up.
Making employees more productive
Employees can be hugely valuable in driving revenue, but are also one of the main cost drivers of your business. Technology should streamline processes and make it easier for your employees to do their jobs.
Greater efficiency means time and resources saved. The same output can be achieved with less input, leading to greater profits.
Inefficient business processes waste time and money
Many businesses waste time as they do not use technology to streamline processes and organise key information.
Finding and managing documents and data should be quick and simple. A clear file structure should be in place – with key information all in one location – not spread out on several shared drives, cloud services and hard drives. Sharing of data, and working collaboratively on the same documents in real time, should be easy and commonplace.
Email management should be similarly effective and organised. Inboxes should be structured, not cluttered and chaotic. Tasks, calendars and meetings should seamlessly integrate – and be accessible wherever you are.
Efficient IT systems mean productive staff, allowing business leaders to pull away from day to day management and focus on leadership and growth. Employees are free to focus on tasks that drive value for the business.
Business Continuity in Worst Case Scenarios
Crisis situations do occur. Technology drives your business from day to day – it should also support your business if the worst case scenario becomes a reality.
You need to be secure in the knowledge that your business will survive and continue to operate if the worst happens. Technology should underpin your continuity plans, seeing your business through crisis times and allowing it to swiftly recover.
Business continuity is about more than having reliable IT systems. It is also about planning and documenting key personnel and processes that will be integral to operating through a disaster. Processes must be simple, streamlined and practiced.
Get the competitive edge
We take the time to understand your business and audit your existing technology and processes. We’ll recommend improvements to your technology infrastructure that will lead to more efficient processes and smoother functioning of the business.
We’ll also suggest improvements to your key business processes, with the aim of reducing manual involvement.
We’ll build you a robust infrastructure resulting in a low risk operation, but we’ll also develop your business continuity plan so you have complete peace of mind.
All of this results in:
- Increased revenue
- Improved efficiency
- Reduced Risk