Is your IT strategy preventing business growth?
Are you looking to achieve business growth in the next 12 months? If so, you’ll likely combine several strategies to ensure success. As your business evolves, your marketing techniques, operational processes and team structure will change too. But one area that many businesses overlook when planning for growth is IT. It’s a common pitfall. Many…
Read article
Are you backing up Office 365? If not, here’s why you should be
Cloud computing has brought a host of opportunities for businesses. Offering many productivity and security benefits, the technology has transformed how modern businesses store, access and share data. But if you think the Cloud means there’s no longer a need to back up company data, you could be making a costly mistake. In this article,…
Read articleTop 10 IT problems and how to combat them
As an IT Support provider, our team manages various IT problems every day. Whilst we do offer our clients proactive monitoring to prevent IT issues from occurring in the first instance, some IT problems are simply unpreventable. This article lists the ten most common IT problems and how to combat them, saving you time and stress the…
Read article
Why cloud computing is perfect for your small business
Cloud computing is already an essential aspect of many established companies’ IT set-ups, but it can be particularly effective for small and growing businesses. Here we look at the questions small business owners should ask when considering switching to the cloud. What can I do with cloud computing? Cloud systems provide a company’s online storage…
Read article
What is IT Support and how can it help grow your business?
Whether you’re a small or medium-sized business with just one office or a larger organisation operating across multiple sites, having a trusted and proactive IT Support Partner is key to your success. Rather than waiting for IT problems to occur, it’s crucial to know that your IT systems are constantly monitored so problems are fixed immediately and don’t develop…
Read article
Why do I need a firewall?
A firewall is an essential part of your business’ security system. Without it, your network is open to threats. A firewall keeps destructive and disruptive forces out and controls the incoming and outgoing network traffic based on security parameters that you can control and refine. An introduction to firewalls The term “firewall” originally referred to a literal…
Read article
Proactive IT Support – What is it and why is it crucial?
Reactive vs proactive IT support Are your computers running slow? Do you experience regular, reoccurring system errors? Or do you find that IT issues are regularly stopping you and your team from working efficiently? If this sounds all too familiar, you probably have a reactive IT support provider. Reactive IT support, or a ‘break-fix approach’,…
Read article Do you need out of hours IT Support for your business?
With more and more businesses becoming increasingly busy and struggling to fit everything we need to into business hours, we have seen an increasing need for out of hours IT Support that supplements the help-desk will all of these features. Remote Technical Engineers Your service request will be handled by our remote technical engineers within 30 minutes…
Read article
Tips on Choosing the Right MSP
What is an MSP anyway? Managed service providers (MSPs) are an essential asset to any organisation. And whilst most organisations security budgets are up, finding the perfect MSP with the knowledge, skills and experience it takes to handle the intricate and often sensitive nature of full-on IT managed services can seem an impossible task. Fortunately,…
Read articleWhat is an MSP, and what can they do for your business?
What is a MSP? MSP stands for ‘Managed Service Provider’. This is a concept in which businesses outsource certain services to specialist companies. Their business is to provide IT functions for your business, designed for your specific requirements and delivered remotely, usually through a subscription model. A managed service provider often provides its service offering…
Read article
How we can help your business
IT Department – who are we? IT Support company based in Romford, our IT specialists at IT Department deliver expert, fast, and reliable IT Support services tailored to your business requirements. Services include Fully Managed IT Support, Remote IT Support and IT Consultancy. With over ten years of experience in IT Support, we are dedicated…
Read article
4 ways how Microsoft Office 365 protects your business?
Ever wondered if you could have it all? Could it be affordable? Offer your business protection? And be integrated across your business and available from wherever you are? It’s a question we get asked a lot. The change in business demands means it’s not just a budget that defines a project anymore; it’s external factors…
Read article
2025 ISDN Shutdown – Here’s what you need to know
In 2015, BT announced that they will be switching off the PSTN and ISDN in 2025, marking the biggest change in the telecoms industry for over 30 years, but what does this mean for you? We answer all your burning questions to help you prepare for the approaching deadline. What Exactly Is ISDN And Why…
Read articleDigital transformation: The number one secret for success
What is digital transformation? Otherwise known as IT transformation, digital transformation refers to the mass implementation of new technology to improve the operations and processes within a business, ultimately adding value to its customers. Digital transformations will be different for different companies, but the overarching premise is that they use technology to improve operations, culture,…
Read articleHow proactive is your IT Support?
When it comes to IT Support, companies want to know their provider is going to be proactive, and actively monitoring their systems. But how do you know if your IT support partner is actually being proactive? The most common complaint we hear from new clients is that their old provider wasn’t ‘proactive’ enough. What does this mean?…
Read articleIs it time to switch IT Support provider? The six signs to look out for
Are you happy with your current IT Support partner? Or do you wish they were a bit more responsive, more proactive, and better suited to the needs of your organisation? If you’re putting up with a sub-standard service from your current IT Support partner, it could be putting your business at risk. Because when it…
Read articleWhy IT strategy is more important than you think
What is an IT strategy? IT strategy refers to the governing document that outlines how technology and IT infrastructure will drive business goals and processes. It involves establishing an IT vision and constructing a plan for how technology will be used to create value and manifest organisational goals. IT strategies include: An effective IT strategy…
Read articleHow long does it take your IT partner to deal with an issue? If it’s more than one hour then read this…
How long on average would you say it takes your current IT Provider to respond to a service request, or deal with a problem? If it is often taking longer than one hour to fix serious problems then you need to be thinking about how these continual delays impact the productivity of your business. Downtime…
Read articleWhy IT downtime could cost your business £7,235 per employee (and how to avoid it)
How frustrating is it when you’re at work and can’t send or receive emails? Or when the printer isn’t working, right when you need it most? Perhaps there are times when you can’t log into your finance or CRM systems. If these examples sound familiar, your frustrations are all caused by different types of IT…
Read article
Windows 11: Everything you must know
Microsoft announced the next upgrade of the Windows operating system – Windows 11, experiencing some significant changes later this year. The promotion will be accessible when Windows 11 is released this winter if you already have Windows 10 installed. We wanted to give you an overview of what changes to expect, the feature and the system…
Read article